Terms of Sales
1/ OBJECT
These general conditions of sale are valid for each natural person making a purchase and for each transaction concluded on the site https://lah.paris/
They apply to each stage of the order and to the monitoring of the service. The parties accept that this contract, exclusively, governs their relations.
The service is aimed at non-professional individuals, at least 18 years old and with the legal capacity to contract, residents in France and abroad.
2/ ORDER
Each order implies adherence to the general conditions of sale. The general conditions of sale applied are those which were in force on the day of the order.
3/ PRICE
The price is indicated in euros (€) and all taxes included. The price is non-negotiable, delivery costs are not included, but are free for France, Switzerland, the United Kingdom and Spain.
4/ SECURE PAYMENT
Payment is ensured by PAYPAL and Stripe to guarantee a secure transaction. PAYPAL and Stripe encrypt the confidential data provided. Payment is made in one go. Confidential information does not pass through the site's server, it is transmitted directly.
5/ ORDER PROCESS
To validate a purchase, it is necessary to go to one of the product sheets and validate this choice by adding it to the basket. A redirection will take you to a page summarizing the basket then a page to enter your personal billing information. You will finally arrive on the page offering delivery options and a payment page to finalize the purchase.
The final registration of the order takes place following validation of payment for the order by Stripe or Alma. You will arrive on an order summary page. An order summary email is sent to the address provided. In the event of a problem, please contact us at: contact@lah.paris
6/ WITHDRAWAL AND REFUND
The withdrawal period is 14 days. It runs from the day of delivery to your home of your purchase except in the case of personalization
If your jewelry is personalized with an engraving, it cannot be returned or exchanged.
Please note, you must follow a procedure to exercise this right. You simply need to send an email to the address: contact@lah.paris indicating that you wish to withdraw and specifying your name, first name, email address and the product(s) ordered.
If this procedure is not applied, it will not be possible to take your withdrawal into account. An email confirming your decision to cancel your registration will be sent to you.
The refund will be made within 14 days to your bank account. You will be refunded the price of the product. Delivery costs are free on the first order (except products on sale), beyond that return delivery costs are the responsibility of the customer. The product must be returned in its original packaging, without any signs of wear or other damage, sent by colissimo to guarantee the intact return of the product.
7/ PERSONAL DATA
You have the right to access, rectify and object at any time to all personal data concerning you. However, you must prove your identity. To exercise these rights, please send an email to contact@lah.paris , specifying the information to modify.
8/ APPLICABLE LAW
If one of the clauses of this contract becomes null and void following a change in legislation, regulations or by a court decision, the other general conditions of sale would remain valid, applicable and subject to French law.
9/ COMPETENT COURT
In the event of a dispute concerning this contractual relationship, the parties undertake to seek an amicable agreement before initiating any legal action. Only French courts will have jurisdiction in the event of a dispute.